The Bubble Bath Car Wash upgraded its entire network to LiveReach AI, gaining real-time monitoring, streamlined damage claim management, and AI-driven analytics.
The Bubble Bath Car Wash, known for its rapid expansion and commitment to innovation, has taken a major step forward by upgrading its entire network of locations to LiveReach AI.
This strategic move marks a new chapter in the company’s growth journey, providing the advanced tools needed to streamline operations, manage damage claims, and deliver exceptional customer experiences—all while supporting their ambitious plan to scale to 50+ locations in the coming years.
As Bubble Bath’s footprint expanded, their existing camera system couldn’t keep pace.
The operations team needed a robust, feature-rich platform that could not only meet today’s demands but also support their growth plans. Their old solution fell short, creating bottlenecks in key areas:
To keep their growing network running smoothly, Bubble Bath needed a comprehensive, future-ready solution.
The turning point came when Bubble Bath connected with LiveReach AI at the North Regional Car Wash Convention (NRCC). After a live demo, CEO Nick Lopez recognized the platform’s potential to revolutionize their operations.
“In making the necessary move to a reliable technology, LiveReach AI has performed remarkably well, not only securing our properties but also streamlining our incident and emergency reporting. The incredibly robust artificial intelligence system has made management of our Bubble crew quantifiable, and it has provided data to help us wash more cars and market to a wider audience. It’s been a sweet ride thus far.”
– Nick Lopez, CEO, The Bubble Bath Car Wash
With Low-Latency Video Walls, Bubble Bath can now view up to 36 cameras across multiple locations on a single screen, in near real-time, from any device, anywhere in the world.
This gives leadership and managers the visibility needed to monitor operations without delays.
LiveReach AI’s 4K recording allows operators to zoom in on footage without losing clarity—crucial for documenting pre-existing scratches or dents before a vehicle enters the wash tunnel.
Operators can now document and resolve incidents directly within the LiveReach platform, including:
This unified process simplifies incident reporting and strengthens customer trust.
With multi-camera processing, Bubble Bath can accurately measure a vehicle’s time from entry to exit:
This data-driven approach helps optimize performance across the entire portfolio.
License plate recognition enables Bubble Bath to:
This enhances both security and customer experience.
LiveReach AI’s architecture is built to grow alongside Bubble Bath’s network—supporting new locations without sacrificing performance or requiring costly overhauls.
The transition to LiveReach AI was carefully planned and executed for speed and simplicity:
In just a short time, Bubble Bath successfully transitioned every location, with minimal disruption to daily operations.
Beyond advanced technology, Bubble Bath needed a partner who continually innovates—something their previous provider lacked.
With LiveReach AI, they gained:
Under Nick Lopez’s leadership, Bubble Bath is setting a new standard for the car wash industry—leveraging cutting-edge technology to drive growth, efficiency, and better customer experiences.
“LiveReach isn’t just a provider—they’re a partner helping us grow smarter, faster, and more effectively.” – Nick Lopez
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