How Lake Ridge Schools Modernized Physical Security

With over 215 security cameras, the district turned to LiveReach AI to simplify video management, improve emergency response, and modernize surveillance with AI-driven insights.

LiveReach AI Turret and Bullet Camera

Overview

Lake Ridge Schools, serving a diverse student population across five campuses, recently navigated significant leadership transitions and facility upgrades—all while maintaining a strong focus on student safety. With over 215 security cameras, the district turned to LiveReach AI to simplify video management, improve emergency response, and modernize surveillance with AI-driven insights.

Challenge

Like many school districts, Lake Ridge was managing a growing number of cameras across multiple campuses, alongside staffing changes, and tight budgets. Their existing system made it difficult to find footage quickly, especially during emergencies. Additionally, administrators struggled with laggy playback, inconsistent features across cameras, and limited remote access for key staff. Sharing footage externally, such as with the local sheriff’s department, often meant physically handing off USB drives, wasting valuable time in high-stress situations.

Solution

Despite being approached by several cloud security providers, most options presented to Lake Ridge far exceeded the district’s budget. Rather than delay improvements to campus safety, Technology Manager Luis Roldan proactively sought out a demo with LiveReach AI. After seeing the platform in action, the decision was clear—LiveReach offered an exceptional product at a price point that aligned with the district’s financial reality. Compared to more expensive solutions, LiveReach stood out for its ease of use, speed, and ability to work seamlessly with their existing infrastructure.

LiveReach AI delivered key advantages:

  • Fast video search and AI-powered filtering across all campuses
  • Seamless external sharing via secure cloud links—no more USB drives
  • Minimal lag or latency, even during high-traffic times
  • Low bandwidth usage, ensuring smooth performance across the district’s network
  • Full sheriff’s department access, providing real-time support in emergencies

Results

Administrators report that LiveReach AI is now a trusted part of daily operations.

“LiveReach provides great functionality, seamless support, and video sharing capabilities that have dramatically improved productivity.” - Luis A. Roldan, Technology Manager.

The district particularly values LiveReach AI’s low-latency performance, the ability to securely access footage from home, the extended support hours, and team's constant focus on innovation and blue-chip customer support.

Next Phase

With a new contract in motion and a growing camera footprint, Lake Ridge is set to deepen its use of LiveReach AI throughout the district and re-new for an additional multi-year agreement after partnering with LiveReach for 3 years. The duration and strength of the relationship showcases LiveReach's commitment to a world class product and support and making sure their customers are not just taken care of for the short term, but also long term.

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